If you’re looking for a quick and easy entry point into the IT industry, becoming a computer support technician is an excellent option. You not only get to experience the IT world and understand its nuances, but this role also enables you to springboard to advanced roles like a computer network technician in the future.
Now, the only question you might have is, “How much do computer support technicians earn?”
Don’t worry, this is your comprehensive guide that answers all of your questions regarding the earning potential of a desktop technician.
Key Takeaways
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What Does a Computer Support Technician Do?
A Computer Support Technician helps individuals and organizations solve technical issues related to hardware, software, networks, and devices.
Their responsibilities often include setting up workstations, troubleshooting errors, managing updates, and offering customer support either in person or remotely.
If you want to understand what this role involves in detail, explore our in-depth guide to understand the roles and responsibilities of a desktop support technician.
National Average Salary for Computer Support Technicians
According to ZipRecruiter, the median salary for a computer support technician is $48,988 or $23.55 per hour.
It should be noted that the average salary for this role varies based on region, industry, and experience.
For instance, entry-level roles, such as PC Maintenance Technician I, will provide at most $50,297, whereas advanced roles like PC Maintenance Technician III offer up to $70,580. Data by Salary.com.
Salary by Location: Which States Pay the Most?
California pays the highest for the role of computer support technician. Also, the following are the top 10 cities with the highest average salary for desktop techs:
| City | Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage |
| Andrews, MD | $62,420 | $5,201 | $1,200 | $30.01 |
| Nome, AK | $60,769 | $5,064 | $1,168 | $29.22 |
| Berkeley, CA | $59,982 | $4,998 | $1,153 | $28.84 |
| Sitka, AK | $59,014 | $4,917 | $1,134 | $28.37 |
| South San Francisco, CA | $58,816 | $4,901 | $1,131 | $28.28 |
| Menlo Park, CA | $57,730 | $4,810 | $1,110 | $27.75 |
| San Francisco, CA | $57,719 | $4,809 | $1,109 | $27.75 |
| Palo Alto, CA | $57,586 | $4,798 | $1,107 | $27.69 |
| Santa Clara, CA | $57,533 | $4,794 | $1,106 | $27.66 |
| Sunnyvale, CA | $57,494 | $4,791 | $1,105 | $27.64 |
NOTE: You should also keep the cost of living in mind with this role. For instance, it can be significantly more expensive to live in California than in Arkansas.
Industry Breakdown: Who Pays Best?
For entry-level roles, finance, healthcare, and, of course, IT pay the highest. However, it should be noted that our heavy reliance on technology in modern society means that almost all industries require dedicated IT support professionals.
| Industry | Annual Salary | Hourly Wage |
| Finance and Insurance | $61,420 | $29.52 |
| Information Technology | $59,982 | $28.83 |
| Healthcare | $58,769 | $28.25 |
| Government | $54,483 | $26.19 |
| Logistics | $51,468 | $24.74 |
Future Job Outlook and Growth Potential
Computer support technician is a promising career option, even in the age of advancing technology like artificial intelligence. According to the US Bureau of Labor Statistics, growth projections for computer support specialists are projected to grow 6 percent from 2023 to 2033.
This means, with experience and upskilling, you can earn up to $100,000 a year.
Career Pathways
Since becoming a certified computer support tech requires CompTIA A+, this certification acts as an excellent base for advanced IT roles. Here are all the career pathways you can take for a financially secure IT career:
Computer Network Technician
This role focuses on maintaining and troubleshooting an organization’s computer networks. It involves configuring routers, switches, and other networking devices, as well as diagnosing connectivity issues and ensuring network security. This pathway often requires further certifications such as CompTIA Network+.
Salary potential: $130,390 per year
Cybersecurity Analyst
This role involves protecting computer systems and networks from threats, identifying vulnerabilities, and responding to security incidents. Certifications like CompTIA Security+ or Certified Ethical Hacker (CEH) are highly beneficial for this career path.
Salary potential: $132,962 /year
Cloud Administrator/Engineer
As businesses increasingly move to cloud platforms like AWS, Azure, and Google Cloud, professionals who can manage and maintain these environments are becoming indispensable. Cloud administrators deploy, monitor, and troubleshoot cloud-based resources. Relevant certifications include AWS Certified Solutions Architect – Associate or Microsoft Certified: Azure Administrator Associate.
Salary potential: $110,957 per year
NOTE: If you’re unsure how to begin your journey, here’s our easy-to-follow guide to becoming a desktop support specialist in just 4 steps.
Final Words
Computer support technician is a rewarding career with a decent salary, even as an entry-level role.
If you are ready to build your career as a desktop support tech, CCI Training Center is here to train you and get you job-ready in as little as 14 weeks.
Frequently Asked Questions (FAQs)
What is the average salary for a computer technician in Texas?
The average salary for an IT support tech in Texas is $44,717 per year.
Can you earn a six-figure salary in IT support?
Yes. However, you need to gain relevant experience and upskill to earn a six-figure salary in IT support.
Does experience matter more than certifications?
In the IT field, you need both certifications and experience to become the ideal candidate for potential employers.
Can I become a computer support technician without a degree?
Absolutely! With the right training provided by professionals like CCI and appropriate certifications like CompTIA A+, you can secure a job without a degree.
