Computer Support Technician Training Program 100% online
Make your dream of a professional IT career a reality with the Computer Support Technician Training Program at CCI Training Center.
Next starting date for the program: June 9th, 2025
Get Certified
Get Trained
Get Job
The fast-track, 100% online program is your perfect gateway to the Information Technology industry. The program is designed to provide students with the hands-on skills needed to troubleshoot, support, and maintain computer systems that keep businesses running smoothly.
If you’re interested in becoming a desktop support technician or PC support technician, our comprehensive courses will help you gain the expertise to excel in this high-demand field from the comfort of your home.
- Program Goal: Prepare individuals for entry-level IT support roles
- Duration: 14 weeks (348 class hours)
Overview - Program’s Highlights
Key highlights of our online accredited program:
Delivery of Instruction: Interactive Distance Learning (IDL methodology)
Key Skills Taught: Troubleshooting, supporting, and maintaining computer hardware, software, and networks (with a focus on Windows OS).
Target Roles: Cloud Administrator, Cloud Technician, Network Support, Cloud Support Associate.
Certifications: Prepares students for CompTIA Cloud Essentials+ and CompTIA ITF+ certifications.
Outcome: Prepares students for entry-level jobs and a Certificate of Completion in Cloud Computing Technician Training from CCI Training Center.
Who Can Enroll: IT professionals enhancing skills, beginners entering IT, and career changers.
Prerequisites: 18+ years old, high school diploma/equivalent, virtual campus tour, application, Wonderlic assessment (14+), interview, proof of age/education.
Financial Aid: Federal grants/loans (Pell Grant, Federal Direct Loans), WIOA, Private Loans, Scholarships.
Career Support: Job placement assistance and ongoing career support are provided.
Key Differentiators: Hands-on experience, fast-track to career, market-tailored curriculum, industry veteran instructors, strong credentials, over 40 years of experience.
About Desktop Support Technician Training Program
The online program equips students with skills and knowledge to perform a variety of tasks, such as fixing software glitches and repairing hardware.
With high demand for the profession in the IT field, our computer support technician program can set you up for a rewarding, future-proof career in IT support.
After the program is over, the CCI Training Center will award a certificate of completion in computer support technician training.
Courses - Program Courses
These courses are designed to provide a well-rounded education, preparing you for success in the dynamic field of IT support.
Virtual Assistant Literacy
Virtual Assistant Literacy The course aims to equip students with skills to provide administrative, creative, and technical services. With a focus on communication skills and time management, the course will also teach students technical proficiency with the Microsoft Office Suite and Google Workspace.
Students will learn to work with online collaboration apps such as Basecamp for task management and project tracking. In addition, they will learn to use virtual meeting tools such as Zoom and Google Meet.
Prerequisite: None
NET01: IT Fundamentals
NET01: IT Fundamentals The students will learn the basics of Information Technology, including hardware, software, and networking concepts in computing. They will also learn about databases, best security concepts & practices, and business continuity strategies.
Finally, they will learn about computer support and common troubleshooting techniques.
Prerequisite: None
NET02: IT Pro Power Skills
NET02: IT Pro Power Skills Students in this class perform hands-on exercises to learn research skills, study techniques, and time management.
They will also gain an understanding of project management and product development, including Agile, Lean, Kanban, and Jira.
Prerequisite: None
Cloud Essentials
Cloud Essentials Students will learn cloud principles and how cloud solutions are designed. They will also learn how cloud network and storage solutions are used. With a focus on teaching students why organizations must put their users and applications in the cloud.
Next, students will learn how cloud management and technical operations are configured for standard cloud solutions.
Students will also learn about governance and risks associated with cloud deployments. Finally, students will learn cloud compliance and security.
Cert: CompTIA Cloud Essentials+
Prerequisite: NET01
NET11 Computer Security Fundamentals
NET11 Computer Security Fundamentals The course enables students to identify and prioritize potential threats to a network, use basic networking knowledge to improve security, defend against the most common DoS attacks, implement security policies, evaluate potential security consultants, and learn how cyber terrorism and information warfare are evolving.
Cert: CompTIA ITF+
Prerequisite: NET01/NET09
CDV01 Career Development
CDV01 Career Development The course enables students to develop and plan for career advancement. Students will learn resume writing, interviewing, networking, effective communication, managing time effectively, and the use of internet-based websites in the job search.
One-on-one mock interviews will also be conducted to familiarize students.
Prerequisite: None
Project Management Essentials
Project Management Essentials This course provides a hands-on introduction to the core principles and practices of project management for beginners. Students will explore key concepts for planning, executing, and keeping projects on track from start to finish. Students will learn how to plan, execute, and track projects effectively.
In the project management essentials course, you will gain hands-on experience with Basecamp, Trello, and Asana tools. These tools help organize tasks, improve teamwork, and monitor progress. This project management essentials training offers a strong foundation without focusing on certification prep. The course teaches setting goals, managing timelines, and using resources wisely. This is not a certification prep course. Instead, it provides a solid foundation in project management.
Prerequisite: All Academic Courses in the Program
CCI Training Center’s Success Proven Learning Model
Our delivery learning model cultivates competent and confident technicians through a multifaceted approach, prioritizing adaptability, engagement, and comprehensive support.
Flexible Training
- Start dates available year-round
- Self-paced coursework with no rigid exam deadlines
Interactive & Hands-On
- Digital study guides, quizzes, and simulations
- Real-world troubleshooting practice with Windows OS
Always Connected
- 24/7 access to CCI’s Training Center customer support
- Virtual collaboration tools for seamless learning
Dedicated Support
- Instructors with industry experience
- Career placement assistance and ongoing guidance
Who can Enroll?
Our Computer Support Technician training is perfect for individuals at various stages of their careers. Whether you’re just starting or looking to upskill, this program is designed to meet the needs of:
If you’re passionate about technology and problem-solving, this course can be your gateway to a rewarding career in PC and technical support.
Beginners
Eager to step into the world of remote IT support training and take on entry-level positions.
IT professionals
Looking to enhance their existing skills and advance their careers.
Career Changers
Want to break into the booming tech support field with the right training and credentials? Computer support technician training is ideal for you.
Requirements that need to be fulfilled:
- Be at least 18 years old
- Have a high school diploma or equivalent
- Complete a virtual campus tour and submit an application
- Pass the Wonderlic assessment with a score of 14+
- Participate in an interview with admissions leadership
- Provide proof of age and education
Our flexible enrollment process ensures that anyone with the right determination can succeed, whether you’re looking to build your career from scratch or enhance your skills.
Learn More about the enrollment process and how you can start your path toward becoming a computer support technician today!
Computer Support Technician Training Online Program's Fees
Here is the payment plan for the computer support technician training program:
A student can also know the net price through the CCI Training Center Net Price Calculator.
- Registration Fees $20
- Tution Fees $4,605
- Books Fees $320
- Total $4945
You can also estimate your net price using the CCI Net Price Calculator.
Why Choose CCI Training Center for PC Support Technician Training Program?
Are you ready to become a sought-after PC Support Technician? Here’s why our courses stand out:
Real-World Skills & Hands-On Experience
Forget just theory—our courses are designed for you to familiarize your hands with modern practices. Gain practical skills solving tech issues like you would in the workplace.
Fast-Track Program
Our program is structured to get you job-ready in just 14 weeks. Learn from the best at CCI Training Center.
Tailored for the Job Market
Learn precisely what employers seek, from network support to hardware troubleshooting. We focus on high-demand skills to make you indispensable.
Learn from Industry Veterans
Our instructors aren’t just teachers but experienced IT professionals with real-world knowledge. They bring their expertise straight to your training.
Boost Your Credentials
With our computer support technician certificate, you’ll be equipped with a credential employers trust.
Ongoing Career Support
We don’t just train you and leave you on your own. Our team helps with job placement assistance and provides career support even after you complete the course.
Flexible Financial Aid Options
At CCI Training Center, financial barriers should never stand in the way of your career goals. That’s why, for qualified candidates, we offer a range of financial aid options to help you fund your computer support technician training.
- Federal Financial Aid : Eligible students can access federal grants and loans through programs like the Pell Grant and Federal Direct Loans. These options provide low-interest loans and gift aid, with repayment plans that work for you.
- Workforce Innovation and Opportunity Act (WIOA) : If you are unemployed or underemployed, you may qualify for funding through WIOA. This government-backed program offers grants to cover training costs for qualifying students.
- Private Loans : For additional support, CCI Training partners with private financial institutions to offer loans with flexible repayment options that can help cover remaining costs.
- Scholarships : We also offer scholarships for needy students, such as the Director’s Scholarship and Agency Scholarship, designed to reduce out-of-pocket expenses.
Frequently Asked Questions (FAQs)
What is a Computer Support Technician?
A computer support technician is an IT professional who troubleshoots, maintains, and repairs computer systems. At CCI Training, we equip you with the skills to provide tech support, ensuring smooth operations for individuals and businesses.
How quickly can I complete the training?
Our Computer Support Technician program can be completed in as little as 11 weeks with full-time study, equipping you with the practical skills and knowledge to start your career in IT support.
What certifications will this course help me prepare for?
This course will help you prepare for industry-standard certifications like CompTIA A+. This widely recognized certification demonstrates your proficiency in PC support and troubleshooting, opening doors to various IT roles.
Can I work while completing the training?
Yes, our interactive distance learning model allows you to study while balancing your current job with your educational goals.
Do I need prior IT experience to enroll in this program?
No, at CCI Training, our program is designed for beginners and those looking to build on their existing IT skills. You’ll start with the basics and progress to advanced techniques, regardless of your prior experience.
