Grievance Policy

CCI Training Center is recognized and approved by the Accrediting Council for Continuing Education and Training (ACCET) and is approved and regulated by the Texas Workforce Commission Career Schools and College (TWC). It is the mutual goal of ACCET, TWC and CCI Training Center to ensure that educational training programs of quality are provided.

When problems arise, students should make every attempt through the formal complaint procedure within CCI Training Center to find a fair and reasonable solution as outlined in the school catalog. If, as a student, you were not provided with a catalog, please inform school management.

However, in the event that a student has followed the grievance policy as stated in the school catalog, and the problem(s) have not been resolved, the student may contact TWC and/or ACCET. Information is available at the following websites:

TWC Career Schools and Colleges


The TWC assigned school numbers: S0935 and S0475

CCI Training Center is proud to have completed 40 years in service.