Top 11 Skills Covered In A Business Training Program

So, you're thinking about a career in business? That's great! CCI's Business Program covers the top 11 business training skills needed to launch a new business career, advance your current career, or increase your desirability as a candidate to prospective employers.
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The first step is to enroll in a business training program, and CCI offers rolling admissions so that you can get started when it’s convenient for you.

The second step is to put in the work, show up to classes (whether it be online or in-person), and graduate.

Upon completing the program, you will have improved your job prospects by developing practical and critical skills needed in almost every organization.

Here are the 11 skills covered in our Business program:

1) Business Basics

The foundation for what all successful businesses have in common.

2) Business Functions/Components

Understanding what the HR department is, what marketing does, and all other common components and functions of a business.

3) Business Ethics

Ethics is a complicated field of study, and most industries have their own code of ethics. However, having a basic understanding of the kind of ethical scenarios you could run into while at work is crucial.

4) Financial Documents

Knowing what a P&L statement is, what a cash flow statement account is and so many other financial documents that you’ll encounter on a day-to-day basis is critical in most job roles.

5) Customer Service

Customers are most businesses’ number one priority. Knowing how to speak with them and how to de-escalate a situation when a customer becomes upset is probably the most useful skill to have.


6) Workplace Communications

Communicating with your coworkers, communicating with those who are in charge, and communicating with those you oversee. Communication is the key to success in all organizations.

7) Branch Management, Retail Management, Department Management

Different managerial roles require different skillsets and knowledge. Knowing the difference between the three can help when you’re ready to move up into those positions.

8) Principles for Business Success

Skills you need to learn to be successful in different types of business segments such as business operations. For example, there are daily operations that must happen in any business to keep it running smoothly and efficiently.

9) Business Accounting

Accounting for your home is not the same as accounting for a business, and you will need to know the different aspects of business accounting.

Business and Accounting

10) Business Operations Management

How to manage not just people, but the business itself.

11) Business Finance

Not just terms you need to know, but also how to make financing work for your business.

All these skills will make you very competitive when looking for a job after completing the program. Hiring managers in almost every organization can use a person with these specific business and accounting skills.

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Potential Job Roles

Some of the jobs that program graduates can expect to compete for are:

  • Office Manager
  • Sales Leader
  • Executive Assistant
  • Procurement Associate
  • Customer Service Manager
  • Warehouse Inventory Control Clerk
  • Retail Manager
  • Payroll Specialist
  • HR Specialist
  • Accounting Clerk
  • Operations Manager

Understanding basic business principles will make you more effective in your current job or prepare you for a new career, and is a great stepping stone to bigger and better things in your life and career.

Start a new career



Written By

Martin Zandi

A committed leader in the career education industry, Martin enjoys working with the community and colleagues in further improvement and expansion of education programs to improve outcomes.

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